As your dedicated IT team, we will manage your budgets, strategy, and the entire IT infrastructure. Your team will have direct access to our in-house service desk for any IT issues or requirements.
Managed Service Desk
Our Managed Service Desk provides an enterprise-level 1st line helpdesk as a managed service.
A scalable and flexible service desk is vital for organisations seeking to develop a modern workplace. Our Managed Service Desk has been developed with the end user in mind, focusing on first-time fix, effective communication, and continual improvement.
Underpinning our Managed Service Desk, we offer services to cover every aspect of business IT environments, from Managed End User Compute, Managed 365, and Managed Security, through to Managed Infrastructure services to cover physical and cloud assets.
For businesses looking to develop a modern workplace, our cloud technologies enable businesses to achieve effective collaboration through cloud-based software, such as Teams, SharePoint, and Viva.
We help businesses transition from legacy server solutions to modern platforms including Microsoft Azure.
To add greater value to our core business solutions, we provide digital platforms to enable document management, case management, project management, and intranet solutions.
Managed Infrastructure Solutions
Whatever the nature of your IT infrastructure, from physical server hardware through to network infrastructure, our Managed Infrastructure Solutions provide the support you need during your digital transformation.
We understand that many businesses still rely on legacy hardware. We also understand the need for physical infrastructure to be supported to the same high standard as cloud infrastructure. Our focus on supporting physical and legacy infrastructure alongside modern cloud solutions make our managed infrastructure services are the perfect solution for hybrid environments.
Security is central to effective IT management and minimises risks of theft or damage to critical digital assets and data. Our robust security operations capability with dedicated experts underpins prevention, detection and response to evolving threats.
Using a layered security approach integrating people, process, and technology ensures that malicious attacks are caught quickly and resolved efficiently to safeguard your business.